Can I book via the website without giving my credit card number?

Yes, you can book without prepaying your reservation. Payment takes place at the hotel instead. However, reservations at some promotions must be paid at the time of booking.

I haven't received a booking confirmation, what should I do?

Contact the hotel for assistance with your booking confirmation, or call our central booking on +382 31 781 770

When can I check in to the hotel?

You can check in from 15:00. If you arrive earlier, you can store your baggage in the hotel's baggage area until your room is ready. If the room has been cleaned and is ready before 15:00, you may have access to the room earlier. Please be aware of our additional charge for early check-in. It’s free and subject to availability if you booked your stay directly on our website.

When do I have to check out of the hotel?

The room is yours until 12:00 on your day of departure. If you wish to check out later than 12:00, please contact reception. Please be aware of our additional charge for late check-out.

Can I bring my pet?

Yes! Pets are allowed. Additional charges may apply.